Support

GetSetBooked is run by a small team. The fastest way to reach us for anything — setting up your studio, scheduling, payments, Google Calendar, or a problem with a booking — is email.

Before you email

• Availability & lesson times: set your weekly teaching hours in My Schedule Setup. Families can only book inside those hours.
• Payments not showing: for offerings set to manual payment, approve or decline each payment from your dashboard once you have received it.
• Calendar not syncing: reconnect Google Calendar from My Schedule Setup. Events are created on the calendar you authorize.

Account & data deletion

To delete your account and associated data, email support@getsetbooked.com from your account address and we will remove it. See our Privacy Policy for what we store and how.

Billing questions from clients

If you are a student or parent, payments and refunds are handled by the teacher you booked with, not by GetSetBooked. Contact your teacher directly. For a technical problem with a booking link, email us and we will help.